天津快乐十分 Sales service commitment:
Pre-sale services: you determine intent to purchase before you can contact me, explain the standards and requirements of your car, I will contact you in the shortest possible time。
sale service: If you confirm the product, we rely on your bank receipt entered the production process, in the middle If you have any questions you can contact me, I will answer in detail.
service: We are committed to 100% of the company responsible for the product; service to 100% customer satisfaction. Adhere to the "quality first, users of" quality, "quality to expand the market, to be effective management", the user's satisfaction as our highest pursuit, which we continue to maintain market share in the fierce competition in the market key. I plant adhering to its "user-centric, service to the public" business philosophy, product quality and after-sales service in dealing with problems in a positive, serious, responsible, loyal attitude and users to establish a permanent, sincere partnership , with excellent service and establish a good corporate image.
Chong excellent service enterprises; making customer satisfaction; tree well-known brands。
Implement GB/T9001-2000 standards, establish and maintain and continually improve the quality management system; vehicles seized a cross pass rate ≥ 92%, increase of more than 1% per year over three years; vehicles pass rate of 100%; customer satisfaction ≥ 90% within three years more than 1% annual increase.
天津快乐十分 Quality Commitment
100% of the company responsible for the product; service to 100% customer satisfaction。 In order to provide you with more security and better quality service, we hereby solemnly promise:
technical training programs: before bidding supplier is responsible for delivery of the vehicle to the user, the user location free training equipment personnel, mainly familiar with how to operate such vehicle from the driver's hydraulic system and special installations。 training in the basic principles and general fault handling capabilities。
service mode: chassis parts in the user maintenance to the nearest service station to resolve (see below provincial service site)。 Geographical distribution, technology, contact information, see the chassis "maintenance manual。" Part of the maintenance of special equipment, can be telephone, fax contact information, the supplier in 24-28 hours after the call and send professional maintenance personnel to use to solve。
free maintenance program, duration: Equipment suppliers to provide "three guarantees" period of one year or traveling 25000km, in the "three guarantees" period, chassis parts free repair service station in the user location carried out part of the free service dedicated device by the supplier to send home visits for professional and technical personnel。 As a result of irregularities or improper use, quality and other accidents caused by the fault, the supplier to provide timely service, but the maintenance costs borne by the user。
free maintenance period after parts supply, price: after free maintenance period (after the "three guarantees"), equipment failure need to change parts, chassis parts are available in service stations, special equipment supplier in part by party, directly supply parts supplied to the consumer price according to the cost price。
Trailer aftermarket product specific programs:
If you need special equipment to improve local facilities and increase adjustment, subject to the relevant laws, regulations and national standards, corporate standards under the circumstances, the tender to supply on-site service is available only to notify the user to the manufacturer to meet the specific situation user requested service. Service costs borne by the user.
Main stringers occur due to welding quality problems within one year from the date of factory replacement, lifetime warranty. When the user 13T-18T-level axle, under normal use, the warranty period of three years shaft, wheels, brake hub "three guarantees" period of one year or fifteen thousand kilometers. My company uses a variety of tire country have agents in the "three guarantees" range by the company responsible for coordinating returned.
We have always insisted: "for God, to the quality of survival, reputation and development" principle of service, to provide an effective guarantee for the timely service; You can get our services that track until the problem is resolved, you get the satisfaction 。
Fast quality service: the same product more than the quality of service is not only better than
天津快乐十分 Product use, if quality problems, make treatment suggestions within 24 hours after receiving the notice. For on-site technical service personnel dispatched to ensure resolved within 48 hours.
Honor "three。" In the "three guarantees" period of product, if found to have quality problems, the implementation of "repair, replace, or return" in the repair process, the technical service personnel arrived at the scene within 10 days if they can not solve the quality problem, from the tenth day onwards, the economic loss compensation of $ 200 a day。 Then after 15 days still can not reach the quality requirements, replace or return。